Preventive Maintenance
Scheduled inspection, cleaning, testing, cable checks, and early fault detection.
Maintenance & Technical Support
Keep Your Systems Ready, Reliable, and Supported.
Preventive maintenance, fault diagnosis, calibration, and on-site technical support for professional event technology systems across Egypt.
Technical Support Center
LED Display SystemsModules · processors · calibration
SupportedConference & AVSignal · audio · interpretation
SupportedInteractive SystemsTouch · controllers · software
SupportedOn-Site ResponseScheduled and urgent support
AvailableSupport Services
More Than Repair
The goal is not only to fix a fault. It is to reduce downtime, protect equipment, and keep each system ready for professional use.
Fault Diagnosis
Structured troubleshooting for signal, power, control, software, and hardware issues.
Calibration & Testing
LED color checks, processor setup, audio testing, touch calibration, and system validation.
On-Site Technical Support
Professional assistance for setup, operation, troubleshooting, and recovery at the venue.
System Updates
Configuration review and approved firmware or software updates when required.
Support Planning
Maintenance recommendations and service schedules based on equipment and usage.
Coverage
Systems We Support
Support scope is confirmed after reviewing the system, model, condition, and availability of compatible parts.
LED Displays
Conference Systems
Interactive Screens
Professional Audio
Lighting Systems
Projectors
Hologram Fans
Signal & Control
Workflow
A Clear Support Process
01 · RECEIVE
Receive the Request
We collect the equipment type, symptoms, location, and required response time.
02 · REVIEW
Technical Review
We evaluate the issue and identify the safest next diagnostic step.
03 · SUPPORT
Remote or On-Site
The response is arranged according to the fault, system, and site needs.
04 · RECORD
Close & Document
The result, actions, and recommended follow-up are documented.
NovaOS Ready
Built for Future Support Tickets
This page is structured so the support request can later create a ticket directly inside NovaOS without rebuilding the page.
- Create a support ticket automatically
- Attach client and equipment details
- Assign the request to the correct team
- Track status, visits, notes, and history
Need Technical Support?
Send the system details and the issue.
Include the equipment type, model if known, location, fault description, and whether the request is urgent.
Request Technical Support